Terms & Conditions

ElevateMD: The Practice Growth System™
The Business Club Inc.
Effective Date: The date the Client accepts these Terms and Conditions and submits payment.

By purchasing enrollment in ElevateMD: The Practice Growth System™ (the “Program”) from The Business Club Inc. (“TBCI”), you (“Client”) agree to the following Terms and Conditions in full. Submission of payment constitutes legal acceptance.

1. Program Description

ElevateMD is a fully managed, full-service marketing, public relations, and advertising system built exclusively for private medical practices. It includes strategic planning, creative production, technical execution, platform integration, and performance reporting delivered on a monthly basis.

The Program is ideal for physicians seeking to attract, retain, and grow a qualified patient base while enhancing authority, reputation, and visibility across multiple channels.

2. Monthly Fee and Payment Terms

• The monthly program fee is $10,000 USD

• Payment is due in full before the start of each 30-day service cycle

• No services will be provided until payment has been received

• Monthly payments are non-refundable once any work has commenced within that billing cycle

3. Cancellation Policy

• The Program requires a minimum of 60 calendar days’ written notice for cancellation

• Client remains responsible for full payment of the final two months of services following notice

• Cancellations will take effect after the 60-day period concludes

• There are no partial-month or prorated refunds; billing remains monthly and full regardless of cancellation timing

This cancellation policy ensures sufficient time for active project closure, asset transition, reporting delivery, and media conclusion.

4. Services Included

The ElevateMD Program is a comprehensive growth engine and includes, but is not limited to:

• Google Business Profile Optimization
  Local keyword strategy, review management, listing updates, category targeting, and photos

• Medical Website Refresh + SEO Enhancements
  Mobile-optimized design, patient-conversion copy, Rank Math Pro integration, keyword implementation

• Patient Growth Campaigns (TV, Radio, Print, Social Media)
  Campaign creation, ad copy, creative production, and ad management across selected platforms

• Public Relations & Reputation Management
  Media outreach, press release development, article placement, brand authority positioning

• Visual Branding + Collateral Design
  Logo refresh, branded office materials, brochures, video production, waiting room visuals

• Physician Office Incentive Programs
  Staff reward programs, cruise giveaways, referral-based incentives for retention and satisfaction

• Social Media Management
  Post creation, page management, community engagement, and brand-aligned content publishing on Facebook, Instagram, TikTok, and LinkedIn

• Commercial Production + Media Placement
  Scriptwriting, video/audio production, broadcast-ready formatting, and coordination with local/regional networks

• Quarterly Reports + ROI Dashboards
  Performance tracking, lead source analysis, campaign effectiveness, and strategic adjustments

• Dedicated Marketing Department
  Your assigned team handles execution, communication, planning, creative, compliance, and reporting—serving as your outsourced in-house department

5. Client Responsibilities

The Client agrees to:

• Provide timely access to all necessary platforms, logins, or documentation

• Participate in onboarding calls and strategy sessions

• Respond to feedback requests, content approvals, and information requests within a reasonable timeframe

• Disclose any legal, compliance, or advertising limitations relevant to their specialty or location

Failure to provide required materials or responses may delay services but does not suspend billing.

6. Performance Disclaimer

The Business Club Inc. provides expert-level services designed to improve visibility, authority, and patient acquisition. However, we do not guarantee specific outcomes, including but not limited to:

• Increases in patient volume

• Revenue growth

• Specific rankings, impressions, clicks, or conversions

• Press or media placements

• Lead quality, closing rates, or ROI

Business performance depends on multiple external factors such as competition, market demand, pricing, internal operations, and patient experience.

7. Third-Party Tools & Vendor Accounts

TBCI may utilize or establish third-party accounts, platforms, or software to complete services (e.g., hosting, Rank Math Pro, Google Ads, Meta, Zapier, CRM tools). If the Client does not already have access, we may set up accounts in the Client’s name and provide full ownership access after onboarding.

• The Client is solely responsible for all renewal fees, third-party compliance, and subscription continuity once accounts are handed over

• TBCI is not responsible for changes, outages, price adjustments, or platform policy shifts imposed by external vendors

8. Revisions & Project Scope

All packages include reasonable revisions, content edits, and ad adjustments within scope.
Requests that substantially alter the original plan or exceed included scope may require a change order and additional fees.

Examples of out-of-scope work include:

• Entire website redesigns mid-program

• Additional video or print campaigns beyond original service mix

• Emergency rush requests

• Legal reviews, HIPAA consulting, or compliance certification

9. Ownership & Intellectual Property

Upon full payment, the Client owns the final versions of:

• Marketing materials

• Videos

• Website files

• Collateral designs

• Reports and content created specifically for the Client

All unused designs, templates, or frameworks remain the intellectual property of The Business Club Inc.
TBCI may showcase finished work in its portfolio unless otherwise requested in writing.

10. Limitation of Liability

The Business Club Inc. shall not be liable for:

• Regulatory violations due to inaccurate or unverified client-provided claims

• Losses due to denied ad campaigns, policy enforcement, or patient behavior

• Third-party technical errors or platform outages

• Business income loss, opportunity cost, or consequential damages

Maximum liability under this agreement is limited to the amount paid by the Client during the most recent 30-day period.

11. Indemnification

The Client agrees to indemnify and hold harmless The Business Club Inc. from any claims, legal actions, or damages arising from:

• False or misleading claims in content provided by the Client

• Improper use of advertising platforms or healthcare-related compliance breaches

• Use of assets outside their approved and intended purpose

12. Confidentiality

All client information, login credentials, marketing strategies, and proprietary materials shared during the relationship shall remain confidential. TBCI will not share or disclose this information except as required to complete services or by law.

13. Governing Law

These Terms shall be governed by and interpreted under the laws of the Commonwealth of Virginia.
All disputes shall be handled in the courts of Chesapeake, Virginia.

By submitting payment, the Client confirms that they have read, understood, and agreed to these Terms and Conditions in full.